Overzicht

As a customer support advisor, it is your daily task to support the online shop. This means that your main activities are answering customer care calls, inbound sales calls and answering questions by e-mail. You will be answering questions about product information, pricing, shipments and delivery times, return sending’s, complaints, etc. 

What do we offer?

Next to a competitive salary, you can count on:

  • fulltime paid trainings; 
  • attractive incentives;
  • 7 months contract;
  • discounts and special offers at the great brands and clients we work for; 
  • possibility to engage in fitness plan and collective health insurance plan;
  • 8% holiday allowance;
  • when applicable, a travel compensation of €133,25 per month (maximum) when travelling by own transport and a 100% compensation when travelling by public transport;
  • 22 holidays, next to the possibility to be rewarded an additional day per quarter (based on a 40 hours workweek).

Who are you?

You are an enthusiastic personality with a positive “can do” attitude. To be successful as customer support advisor, you also:

  • Are fluent in French (native) and Englisch (native or near-native)
  • Have sufficient communication and writing skills, and equally strong pc and internet skills;
  • Are available during opening hours, which are Monday until Friday between 09h-22h, Saturday between 09h-18h and Sunday/holidays between 09h-14h;
  • You are able to start in August or September and will be able to follow 1 week of fulltime training (office hours).

Interested?

Then apply as customer support advisor via this website with your CV and cover letter in English. When your application matches the requirements, you will be approached by the recruiter to discuss your candidacy. If this is positive, you will be invited for a face-to-face interview with the supervisor of the project. In order to qualify for this position, you need to be a EU or UK national or be in the possession of a valid workd and/or residence permit for The Netherlands.

Vacature type: Experienced non manager, Entry
Categorie: Customer Support / Client Care
Ervaring: Full-time

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