Overzicht

Functieomschrijving

Our client is a leader in delivering customer service support for various clients. They offer flexible and professional solutions for their customers in all customer service areas. You will be a part of a worldwide talented team of 130.000 customer service employees who represent some of world’s largest corporations. Teamwork and employee development is one of their priorities. Some of the clients they work with are Netflix and Expedia.

One of their other clients is a technical brand, which is in search of Scandinavian speaking technical support employees.

In this job, you will be handling technical issues for retail stores. Whether it is retail store mobile devices, applications, digital brand experiences or equipment, this role helps coaches and retail teams get connected, if an issue occurs. You are going to guide coaches through step-by-step solutions. Examples are resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating application menus and troubleshooting email issues. You will be doing this via phone, e-mail or chat.

  • An exciting full time job in a young international environment (start date April 23);
  • Public Travel costs compensation 100% if you live further than 10 km from work location;
  • Salary conform the market;
  • Attendance bonus system (700 yearly);
  • Irregular hours payment for weekend shifts;
  • Possibilities for development and promotions;
  • Pension plan.

  • At least finished mbo
  • At least finished mbo
  • You followed a technical education beyond high school;
  • Your native language is Norwegian, Finnish, Danish or Swedish and you speak English fluently as well;
  • You have prior experience in an IT Operations support role;
  • You have strong verbal and written communication;
  • You are able to work flexible shifts during the week and weekends/evenings.

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop ‘Solliciteer direct!’ en we nemen zo snel mogelijk contact met je op!

Functieeisen

Arbeidsvoorwaarden

Sollicitatieprocedure

VacatureID: 190806785
Gemaakt op: 2018-04-01 05:02:47
Reverentie: 507650

YoungCapital
Siriusdreef 12
2132WT Hoofddorp
(+31) 020 – 44 63 378

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Over YoungCapital

YoungCapital helpt jongeren hun potentieel te ontdekken en te ontwikkelen. Want jong talent is het groeikapitaal dat elk bedrijf nodig heeft. Met hun frisse kijk en eindeloze energie kunnen ze de wereld veroveren. Als digital natives hebben ze nieuwe ideeën over werken. Ze zijn ambitieus, creatief, flexibel en connected. Ze jagen vernieuwing aan bij organisaties. Bij YoungCapital doen we er alles aan om het beste naar boven te brengen bij jongeren en bedrijven, zodat ze elkaar blijven stimuleren tot groei. Wij zijn connected @ heart en made of energy. Dat voel je als je bij ons binnenstapt. Oh, en we hebben plezier in wat we doen. Dat maakt het verschil.