Overzicht
- Develops and executes the approved Account plan for the selected accounts and realizes profitable
growth in the selected market segment. - Proactively develops relationships with accounts and provides the Account Team with relevant
customer feedback and initiates required improvement actions and escalations. - Proactively conducts strategic account reviews with all assigned customers on a regular basis to
review service needs and usage trends. Provides the required input for defining the strategic plan
and development of technical roadmaps. - Identifies products, services and cost and technology roadmaps that meet customer needs and
business objectives. - Develops and monitors KPI’s to monitor customer satisfaction and Account Team performance based
on the agreed commercial targets as stated in the Account plan. - Reports achievements periodically based on the agreed KPI’s.
- Implements the continuous improvement process and identifies the Critical success Factors and
implements the KPI’s based on QLTC. - Defines and negotiates long term supply contracts with customers.
- Manages the Customer Account Team meetings.
- Monitors profitability and initiates Cost Price Reduction projects and Transfers of the global
subsidiaries. - Defines the relevant business environment by conducting market assessments, benchmarks and
competitor analysis. - Provides relevant market information and customer expectations to the management and
initiates corrective actions if needed. - Defines the required Account Team support and resources.
- Builds a long lasting customer relationship with all relevant DMU’s and organizes relevant meetings
with senior management. - Initiates and maintains the required internal and external relationships and networks.
- Has the authority to make commitments on delivery schedules, target costing and long term
customer agreements based on the authorization matrix as defined in the Quality Management
System (QMS).
- Full time contract
- Excellent primary and secondary conditions
- A challenging position within a dynamic organization
- Master degree in Mechanical or Business Management (WO/HBO) with additional commercial courses
and training - Minimal of 5 year relevant experience with in technical sales position preferably in the equipment
building or machining industry and:
– Proven track record in of prospecting new customers and generating revenues from new
customers;
– Proven skills required in order to create, maintain and enhance customer relationships. - Excellent communication and negotiation skills and capable to inspire, motivate and achieve
commitment from both our customers as employees - Excellent Dutch, German and English language skills both spoken and in writing
- Proven leadership competences by showing determination in achieving excellent results and focus on
customer satisfaction, taken accountability for achievements of results and showing determination to
win. - Shows experience in business planning and execution and knowledge of contracting, negotiating, and
change management. - Shows sound understanding of the market and external environment and the ability to translate this
in clear business objectives. - Knowledge of sales execution and key account management processes.
- General knowledge of project management, manufacturing technologies, production logistics and
business processes. - Experiences in making presentations and presenting for large groups as well for individuals
- Knowledge of Microsoft Office; Excel, Word, Power Point.
- Demonstrates strong analytical skills and finding ways to get things done better, more efficient and
more effectively. - Bonds people to the business by winning commitment and motivates people to achieve the best from
them. - Demands achievement of high performance goals and standards, sets examples, clarifies
expectations and actively manages performances to ensure success.
Vacature type:
Categorie: Manufacturing / Production / Operations
Ervaring: Full-time